23 September 2022
3 Skills You’ll Acquire Working As A Luxury Brand Sales Associate
Working in luxury retail is no longer looked down upon. The job as a sales associate in a luxury brand is losing its social stigma and...
Working in luxury retail is no longer looked down upon. The job as a sales associate in a luxury brand is losing its social stigma and people are seeing it as a viable career path that pays well.
People who’ve had experiences working as a sales associate in both trendy and luxury fashion brands will tell you there is a notable difference. Take working in a luxury brand for example, you’ll need to provide a higher standard of service to uphold the brand image. From grooming to how you speak, it all adds to the buying experience that luxury brands want to achieve.
We’ve rounded up 3 valuable skills that we feel one can definitely gain from working as a sales associate in a luxury brand.
1 – Attention to Detail
When it comes to working retail for a luxury brand, there is no room for sloppiness. You are expected to dress impeccably and grooming is kept to a high standard. At times, you might even find yourself serving high net worth individuals and celebrities. To excel at your job, you will inevitably develop exceptional attention to detail as a sales associate.
2 – Communication
You will master the art of communication, the ability to small talk and connect easily with clients from various backgrounds. The luxury experience is all about being personal and providing over the top service whereby customers feel special. Knowing what to say in different situations such as, objection handling, managing expectation and defusing a complaint are all essential to client management.
3 – Multitasking
On weekends, there will be a spike in store traffic. It is natural to feel overwhelmed especially when you attend to multiple clients. In cases like this, you’ll learn how to manage your time well. Prioritizing your tasks such as follow ups, keeping track of inventory and delivery of your clients’ purchases is key. Apart from that, you still have to maintain a high level of service to ensure a positive buying experience.
What are some other skills that you think working as a sales associate can offer? Let us know in the comments!